Cancellation Policy

IBC Merchant Accounts processes applications & order forms requesting service for account set up, and the payments for such, immediately when they are received. However, IBC Merchant Accounts offers its applicants the right to cancel payments for initial set up services (via written notification) within 24 hours of the transaction being *submitted with no questions asked. After the cancellation period, the payment for services is final, and no cancellation or refund for such can take place. The reason for this is that we pay out the affiliates we contract with right when we receive payment from our customers. This is to ensure the expeditious handling of our customers’ accounts and services.

*IBC Merchant Accounts processes transactions for services to be rendered immediately when they are submitted. A transaction is said to be "submitted" once the payment for services to be rendered, is submitted via e-mail or post delivery by the party requesting service. "Service" includes, but is not limited to, the document processing for, and the set up of, an international corporation, bank account, merchant account, web hosting account, or any combination thereof.

Bank Accounts (Process & Special Rules)
When receiving an order for a bank account, we invoice the client, and once we receive payment, we forward to the client the application of the bank most suitable for that particular client. At this point, the client has the name of the bank, and the first half of the process is complete. The client then faxes the application and supporting documentation to us for review, and if the bank does pre-approvals, we then fax the package of documents to our contact at the bank for pre-approval. If there is more required, or if something isn't completed correctly, the client is notified and the previous step is repeated until there is a pre-approval. This completes the second half of the process. If nothing else is required, the client is instructed to send all original documents to the bank for final approval, and the bank opening package is sent out to the client via courier.

Merchant Accounts (Process & Special Rules)
When receiving an order for a merchant account, we place the client's information with the underwriting department of the most appropriate processor for that particular business based on information provided to us within the online form the client completes.

If a Merchant Account is rejected one time, no payment is required at all. However, once the account is underwritten by the first processor we send it to, and it is rejected, then an *initial payment will be required to continue underwriting the account with other more high risk processors. This initial payment is not refundable, but it will go towards payment to the processor of whatever account we ultimately get your business approved under. We have a formatted structure to the process by which we put merchant applications through, and we begin by sending the client's information to the processor most likely to approve the business at the lowest fees possible. We work with many different processors, and because of this, we have a very high track record for getting businesses approved and processing.

*IBC Merchant Accounts sends an invoice from its accounting department to the client shortly after an order has been placed. Prices included on the invoice are quotes for initial payment. A payment is said to be “initial”, mostly just in the case of Merchant Accounts fees, if and when there are to be additional reasonably unforeseeable future fees for services. All payments for invoiced items are “initial payments” unless stated otherwise.

Thank you for your interest in IBC Merchant Accounts,
" An International Asset Protection Service”