Our Direct Merchant Accounts require the usual documentation to setup. However, we have direct relationships with the banks and underwrite the accounts ourselves. So, we have a lot of control over the approval process and have a clear understanding of how to present your package to the bank for approval. For your piece of mind, before going through document retrieval, we are able to pre-approve your business without any documentation at all...see below. (Please see our FAQ for more information on Direct Merchant Accounts).

Pre-Approval Requirements

• List of all Website Addresses/URLs (registered in merchant's name)
• Beneficial Owners of the Company Managing/Benefiting from the Website(s)
• Estimated Average Monthly Volume

Document Requirements

Documents Supplied by IBC Merchant Accounts:

• Merchant Application
• Business Description (clear explanation letter of Products/Services provided with Pricing Points if not clearly stated on website)

Personal Documents of Directors, Signatories, Company Officers, Beneficial Owners, and/or Shareholders (listed on company register):

• Passport / National Identity Card (scanned color copy)
• Proof of Address / Utility Bill (showing Name & Residential Address)
• Voided Check / Bank Letter (showing Business Name, Routing & Account Number)

Corporate Documents / Financials:

• Articles of Incorporation
• Shareholder Certificate (or any legal proof of company ownership)
• Six Months Most Recent Processing Statements (supporting current annual volume & chargeback percentage - provide explanation letter if not available)
• Three Months Most Recent Bank Statements (if corporate not available, then personal)
• Two Years Annual Reports (if company does not have an annual report, last audited profit & loss and balance sheet may be provided - if start up, most recent two years personal tax returns of owner(s))
• Business License in Country of Operation, if any
• Fulfillment Contract, if any (contact details & agreement)

Website Requirements

• PCI Compliance Certification (we can help with this)
• Billing Descriptor (20 characters, including Customer Service Number)
• Customer Service Number on Website & Application (matching Billing Descriptor)
• Complete Description of Products/Services provided with Pricing Points (clear explanation letter if not clearly stated on website)
• Company Name, Address & Contact Info matching All Corporate Documents, Financials, and Application
• Terms & Conditions of the Program
• Refund Policy
• Sales Solicitation & Verification Scripts (MOTO only)